John Whittington

My story begins at the LBS. I had spent money/months developing a relationship and supporting my LBS. I pulled the trigger on a custom Parlee. Once I received the bike, I knew something was not right. After scheduling a number of appointments with the LBS totry and deal with the problem, and having them not show up. Its a shop in NM, if anyone want the name I will let them know who to avoid.

A phone call the Parlee led me to Kevin in TX. I drove down with my bike, and within a few minutes he had diagnosed the problem, and was on the phone with Parlee. The problem was one that Parlee had never seen with any of their bikes and were very interested in resolving.

Soon I had a brand new Parlee, with no issues and a perfect bike fit. My experience was so good and easy that it wasn't long before Kevin was fitting me for a Tri-bike, a custom Guru. Again an excellent experience with Kevin.

Kevin has been very responsive to any questions along the way. I can't recommend him highly enough. I'm sure it wont be long before another bike is calling my name and I will visit San Antonio and Kevin.